DELTA AIRLINES CUSTOMER SERVICE

Delta AirLines customer service is one of the major airlines in the United States and a legacy carrier headquartered in Atlanta, Georgia. It is the oldest operating airline in the US and the seventh-oldest operating worldwide.

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DELTA AIRLINES RATINGS

  • 7 Days
  • 24 hour
  • Average Hold Time 4 min 13 Sec
Delta airlines customer service

ABOUT DELTA AIRLINES

Delta, along with its subsidiaries and regional affiliates, including Delta Connection, operates over 5,400 flights daily and serves 325 destinations in 52 countries on six continents. Delta is a founding member of the SkyTeam airline alliance. As of the end of 2022, it had 90,000 employees. Delta has nine hubs, with the Hartsfield–Jackson Atlanta International Airport being the largest in terms of total passengers and number of departures. It is ranked second among the world’s largest airlines by the number of passengers carried, passenger miles flown, and fleet size.


Delta Airlines customer service finds your trip

 connects the world creates opportunities, fosters understanding, and expands horizons by connecting people and communities 

it is ranked first by revenue for commercially owned airline companies as well as in brand value, and 113th on the Fortune 500. Delta Air Corporation secured an airmail contract in 1934 and began doing business as Delta Air Lines over Mail Route 24, stretching from Fort Worth, Texas, to Charleston, South Carolina. Delta moved its headquarters from Monroe, Louisiana, to its current location in Atlanta in 1941. The company’s name officially became Delta Air Lines in 1945. In 1946, the company commenced regularly scheduled freight transport.

Delta airlines customer service

1949, the company launched the first discounted fares between Chicago and Miami. 1953, the company launched its first international routes after the acquisition of Chicago and Southern Air Lines. 1959, it was the first airline to fly the Douglas DC-8. In 1960, it was the first airline to fly Convair 880 jets. In 1964, it launched the Deltamatic reservation system using computers in the IBM 7070 series. 1965, Delta was the first airline to fly the McDonnell Douglas DC-9. Delta Airlines announced the acquisition of Northwest Airlines on April 14, 2008. The acquisition was approved and finalized on October 29, 2008. Northwest Airlines continued to operate as a subsidiary of Delta until December 31, 2009, when its operating certificate was merged with Delta’s. completed the integration with Northwest on January 31, 2010, when their computer reservations system and websites were combined, and the Northwest Airlines brand was retired.

Delta One is the airline’s top-tier business class product, available on long-haul international flights and transcontinental service from New York–Kennedy to Los Angeles and San Francisco.


Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15 pm
Rank amongst all ways to reach them4
Other means of communicationPhone, Web, Facebook, Twitter
Quality of help rating72%
Lost baggage800-325-8224
Refund status800-847-0578
Cargo Department800-352-2746

FREQUENTLY ASKED QUESTIONS

What are the baggage allowance and fees for my flight?

Delta’s baggage allowance and fees vary depending on your fare type, destination, and frequent flyer status. You can find detailed information on our website or contact customer service for assistance.

Can I select my seat in advance?

Yes, Delta allows passengers to select seats in advance, either during booking or later through the Manage My Booking section on our website or mobile app.

What amenities are provided on board?

Delta offers a range of amenities including complimentary snacks and beverages, Wi-Fi on select flights, in-flight entertainment, and more. Specific amenities may vary depending on the aircraft and route.

How can I track the status of my flight?

You can track the status of your Delta flight by visiting our website or using our mobile app. Simply enter your flight number or departure and arrival cities to get real-time updates on departure times, gate changes, and more.

Can I earn frequent flyer miles on this flight?

Yes, Delta SkyMiles members can earn miles on eligible flights. Be sure to provide your SkyMiles number when booking or checking in to ensure you receive credit for your flight.

Can I select my seat in advance?

Yes, Delta allows passengers to select seats in advance, either during booking or later through the Manage My Booking section on our website or mobile app.


CUSTOMER REVIEWS

To be the World’s Most Trusted Airlines

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Larry

Bonita Springs, FL

We flew an international and domestic flight with Delta and found it all very easy and smooth although Atlanta airport was a bit of a nightmare before Christmas! The staff, plane, and food were excellent, and gluten-free options were OK too. Films and entertainment were very good and everything worked. Had a last-minute gate change/ short delay but other than that no problems at all.

My experience with Delta has been exceptional. I’ve flown 35 – 40 times over the past 8 months and have had absolutely zero issues! From booking, customer service, flight attendants, pilots, and the planes…all have been outstanding. Thank you, Delta for making my travel for business seamless! Getting on another flight tonight so see you soon!

Eilak

Newark

Daniel

Medison

American airlines customer service

Good service. We got the cheapest plane ticket with Delta from Dublin to Boston and were satisfied with the service and felt we had a very pleasant flight for what we paid. Food was average but kept us going. Good flight entertainment for long-haul flights!

Delta Airlines is a good airline but the customers service is very bad the way they speak is very bad I spoke with a lady her last name was CY and she is very bad she make my day bad and she canceled my flight date pls choose someone better for customer service

Ritika

Temecula CA

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