The American Automobile Association (AAA) is a federation of motor clubs across North America. AAA travel customer service read more information
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AAA TRAVEL RATINGS
- 24 Hours 7 Days
- Mon-Sun
- Average Hold Time 13 Min
ABOUT TRAVEL
It is a privately held not-for-profit organization with over 60 million members in the United States and Canada. AAA provides services such as roadside assistance and has its national headquarters in Heathrow, Florida. The organization was founded on March 4, 1902, in Chicago, Illinois, to address the lack of suitable roads and highways for automobiles. It began with nine motor clubs and 1,500 members, including the Chicago Automobile Club and others. The first AAA road maps were published in 1905, and the organization later started printing hotel guides in 1917.
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In 1920, the AAA launched its School Safety Patrol Program, followed by the establishment of the AAA Foundation for Traffic Safety in 1947. AAA also initiated pedestrian safety and contributed its services to the U.S. government during times of war. In 1990, AAA participated in the Smart Car experiment with other organizations to test a computerized in-car navigation and travel information system.
The American Automobile Association (AAA) consists of 42 individual clubs, which collectively own AAA. Over the years, the number of local clubs has decreased due to consolidation. Some member clubs used to serve single counties, particularly in New York, Ohio, and Pennsylvania. Member dues finance all club services and the national organization’s operations. While most AAA clubs have “AAA” in their name, the two largest clubs, the Automobile Club of Southern California and Auto Club Group, do not. In addition, AAA clubs primarily offer emergency road services to their members.
AAA clubs primarily offer emergency road services to their members, including towing, lockouts, tire changes, and battery replacement, which are handled by private local towing companies contracted by a state AAA club. Some clubs also provide bicycle roadside assistance and automotive fleet services. Additionally, AAA has long promoted fuel conservation by offering the Gas Watcher’s Guide to assist motorists in saving fuel during the 1970s oil crisis. The guide provides information on factors that affect fuel economy, such as driving behavior, vehicle maintenance, fuel choice, and vehicle efficiency.
Additionally, AAA encourages the use of public transportation through its travel guidebooks and advocates for government investment in a widely accessible and affordable multi-modal transportation system. The organization’s president and CEO have called for increased investment in high-speed rail, stating that the current funding is insufficient.
AAA Travel customer service 800-222-4357
| Phone number to dial | 800-222-4357 |
| Call-back available | Yes |
| Call center hours | 24 Hours, 7 Days |
| Alternate methods | phone, web, Facebook |
| The busiest day | Monday |
| Rank (Overall) | 8 |
| Travel Agent | 800-319-4834 |
FREQUENTLY ASKED QUESTIONS
What travel packages do you offer?
We offer a variety of travel packages including all-inclusive resorts, cruises, guided tours, and customized itineraries to destinations worldwide. You can choose from family vacations, romantic getaways, adventure trips, and more.
What are the best destinations to visit this season?
The best destinations vary depending on the season and your interests. In summer, tropical beaches and European cities are popular. You might enjoy ski resorts or warm-weather getaways in the Caribbean in winter. Our travel advisors can provide recommendations based on current trends and your preferences.
Do you offer travel insurance?
Yes, we offer travel insurance that covers trip cancellations, medical emergencies, lost luggage, and other unforeseen events. Having travel insurance for peace of mind is always a good idea.
Are there any discounts or promotions available?
We often have exclusive discounts and promotions for our customers, including special rates on hotels, flights, and vacation packages. Our travel advisors can inform you about current deals and help you save on your next trip.
What are the cancellation and refund policies?
Cancellation and refund policies vary depending on the travel service provider. Our travel advisors will explain the specific policies for your bookings and help you understand your options if you need to change or cancel your plans.
How can I contact a travel advisor for personalized assistance?
You can contact our travel advisors by phone, email, or by visiting one of our branch offices. We also offer online chat support on our website for quick assistance. Our advisors are here to help you plan and book the perfect trip.
CUSTOMER REVIEWS
” AAA: Anywhere. Anytime. Always “
Emly
Kirkland, Other
Today morning my car was stopped in the middle of the road, I’m so glad for the quick action of Triple AAA Travel customer service. Those men service on the road Billy & Jose tower driver did amazing rescued, it was a very good service experienced.👍👍
AAA employee Phil Smith (Concord, CA) did a phenomenal job getting our car out of the landscaping at the Veranda shopping center. It took a lot of time and creativity. Worth a Five-star review. Thank you, Phil!
Bhavya
Mechanicsville, VA
Komal
Vega Alta, PR
I had run out of gas. The tow driver Randy from Carmel Towing was very helpful. He pushed my SUV by himself so I could steer straight to the tow truck. We need more people like Randy that go above and beyond what is needed. Very kind and helpful.
The office staff was friendly and the mechanic ( Torre ) found the issue others had missed. The manager Mz Brenda was given credit by the staff as the reason they worked together ❤️ so well.
Rita
Temecula CA