AMAZON CUSTOMER SERVICE number

Amazon.com, Inc. is a multinational technology company based in the United States. Additionally, Amazon customer service operates in various industries,

TOLLFREE NUMBER

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primary@amazon.com

https://www.amazon.com

AMAZON RATINGS

  • Sun-Sat
  • 4 am – 6 am
  • Average Hold Time 53 Sec
Amazon customer service

ABOUT AMAZON

Such as e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. It is considered one of the top five technology companies in America, along with Alphabet (parent company of Google), Apple, Meta (parent company of Facebook), and Microsoft.


Amazon customer service deals and discount

Amazon offers a sheer variety of products for sale.

In 2017, Amazon acquired the Whole Foods Market supermarket chain. It is the leading e-retailer in the United States, with a net sale of approximately US$178 billion in 2017. The company has over 300 million active customer accounts worldwide. During the COVID-19 pandemic, Amazon experienced significant growth and as a result, hired over 100,000 employees in the United States and Canada.

However, despite this, some Amazon workers in the US, France, and Italy protested the company’s decision to “run normal shifts” due to the ease of spread of COVID-19 in warehouses. In Spain, the company faced legal complaints over its policies. Furthermore, a group of US Senators expressed concerns about workplace safety in an open letter to Bezos.

Amazon.com is an e-commerce platform that sells a wide range of products, including books, movies, music, software, apparel, baby products, consumer electronics, beauty products, gourmet food, groceries, health and personal care products, industrial and scientific supplies, kitchen items, jewelry, watches, lawn and garden items, musical instruments, sporting goods, tools, automotive items, toys and games, and farm supplies and consulting services. Amazon websites are country-specific; for instance, amazon.com is for the US and amazon.co.uk is for the UK. However, some sites do provide international shipping.


Phone number to dial888-280-4331
Call-back availableYes
Chat center hours24 hours, 7 days
Quality of communication69%
Alternate methodsphone or email or chat
Customer votes20,787
Rank (overall)3

FREQUENTLY ASKED QUESTIONS

When will my order arrive?

You can track the delivery status of your order by visiting the ‘Your Orders’ section on the Amazon website or app. Additionally, estimated delivery dates are provided during checkout and can also be found in your order confirmation email.

Can I track my package?

Yes, you can track your package by clicking on the tracking link provided in your order confirmation email or by visiting the ‘Your Orders’ section on the Amazon website or app.

Are there any discounts or promotions available?

We regularly offer discounts and promotions on a wide range of products. You can find current deals by visiting the ‘Today’s Deals’ section on our website or by subscribing to our newsletter for updates on upcoming promotions.

How can I contact customer service for assistance?

You can contact our customer service team through various channels, including phone, email, and live chat. Simply visit the ‘Help’ section on our website or app to find the contact options available for your region.

What is the return policy and how do I initiate a return?

Our return policy allows you to return most items within 30 days of delivery for a full refund. To initiate a return, simply go to the ‘Your Orders’ section, select the item you wish to return and follow the instructions provided.

Do you offer free shipping?

Yes, we offer free shipping on eligible orders for Amazon Prime members. Additionally, non-Prime members may also qualify for free shipping on select items or with orders above a certain threshold.


CUSTOMER REVIEWS

Work hard, have fun, make history.” 

Amazon customer service

Deon

Medison

Amazon customer service

Never had any issues with Amazon. I have bought many items and returned many too and got a full refund. Customer service agents have never failed me, very attentive and helpful, and they are the backbone of Amazon; this review is for you. User’s recommendation: Patience is the key

Amazon cusromer service

See how clever you are… posting your order details on any website.

Additionally, this is where you guys are easily getting scammed by imposters. Consequently, you guys blame Amazon completely for being scammed. How can you even do this? Therefore, for your mistake, you never accept it and just keep on blaming customer care!

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Kiank

Toronto

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Sujen

Madison WI

Brilliant service could not have been better. Best customer service I ever had. There is no way they could have done anything more to help me. User’s recommendation: Can’t complain about anything.

Recently, I received my order for the Soodoo electric bicycle. However, I am unable to find the battery. I think the battery is missing. Please check and solve this problem as soon as possible. Thank you.

Hunny

Norwalk, IA

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