Netflix is a popular American subscription-based video-on-demand streaming Netflix customer service. The platform offers a wide range of original and acquired films and television shows across various generators.
TOLLFREE NUMBER
NETFLIX RATINGS
- 24 Hours
- 7 Days
- Average Hold Time Direct line connect
ABOUT NETFLIX
It is available in multiple languages and has a global reach. Netflix was launched on January 16, 2007, almost a decade after the pioneering DVD-by-mail movie rental service started by Netflix, Inc. As of January 2024, Netflix has over 260.28 million paid memberships in more than 190 countries, making it the most subscribed-to video-on-demand streaming media service. By 2022, around 50% of Netflix’s library in the US comprised of its original productions. The company has also expanded into other categories such as video game publishing of mobile games through its flagship service. As of October 2023, Netflix is the 24th most-visited website globally, with the US accounting for 23.66% of its traffic, followed by the UK at 5.84% and Brazil at 5.64%.
Netflix customer service watch, stream, relax, enjoy
creating great stories from anywhere and offering greater choice and control for people everywhere
Initially, Netflix offered a per-rental model for each DVD. However, in September 1999, it introduced a monthly subscription concept. It dropped the per-rental model by early 2000 and focused on the business model of flat-fee unlimited rentals without due dates, late fees, shipping and handling fees, or per-title rental fees. During the dot-com bubble in September 2000, when Netflix was struggling to stay afloat, Hastings and Randolph offered to sell the company to Blockbuster for $50 million. However, John Antioco, CEO of Blockbuster, declined the offer, saying, “The dot-com hysteria is completely overblown.” Netflix experienced fast growth in early 2001, but the effects of the dot-com bubble collapse and the September 11 attacks caused the company to hold off on its initial public offering and lay off one-third of its 120 employees.
On July 12, 2011, Netflix announced that it would separate its existing subscription plans into two separate plans: one covering streaming and the other DVD rental services. The cost for streaming would be $7.99 per month, while DVD rental would start at the same price. On September 11, 2011, Netflix expanded to countries in Latin America.
Netflix announced a content deal with DreamWorks Animation. On October 10, 2011, Netflix announced that it would retain its DVD service under the name Netflix and that its streaming and DVD rental plans would remain branded together, citing customer dissatisfaction with the split.
In 2013, Netflix decided to limit its expansion due to cost reasons and only added one new market which was the Netherlands in September of that year. This move took their availability to 40 territories. Later, on October 18, 2012, Netflix launched in Denmark, Finland, Norway, and Sweden.
Netflix Customer Service 800-585-8131
| Phone number to dial | 888-638-3549 |
| Pacific time | 12 am |
| Most busy day | Friday |
| Current wait | 6 |
| Rank (overall) | 8 |
| Alternate methods | phone, web |
| Best phone number | 800-585-8131 |
FREQUENTLY ASKED QUESTIONS
What subscription plans does Netflix offer?
Netflix offers several subscription plans with different features and pricing options. These may include Basic, Standard, and Premium plans, each offering varying levels of video quality and the number of screens you can watch simultaneously.
Can I download shows and movies to watch offline?
Yes, Netflix allows you to download select shows and movies to watch offline on supported devices. Look for the download icon next to eligible titles, and once downloaded, you can watch them without an internet connection.
How do I search for shows and movies on Netflix?
You can search for shows and movies on Netflix by using the search bar located at the top of the Netflix app or website. Simply type in the title of the show or movie you’re looking for, and Netflix will display relevant results.
Can I watch Netflix on multiple devices at the same time?
Yes, depending on your subscription plan, you can watch Netflix on multiple devices simultaneously. Each plan has a limit on the number of screens you can watch concurrently, so be sure to choose a plan that fits your household’s needs.
How do I cancel my Netflix subscription?
To cancel your Netflix subscription, log in to your Netflix account, go to the account settings, and select the option to cancel your subscription. Follow the prompts to confirm the cancellation and your subscription will be terminated at the end of the current billing period.
What should I do if I’m experiencing issues with streaming quality?
If you’re experiencing issues with streaming quality on Netflix, such as buffering or low video resolution, you can try troubleshooting steps like checking your internet connection, restarting your device, or adjusting your video playback settings within the Netflix app. If the issue persists, you can contact Netflix customer support for further assistance.
CUSTOMER REVIEWS
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Larry
Bonita Springs, FL
Customer service excellent
Recently used the phone service to assist my elderly mother in signing in. 1 hour of assistance by a lovely lady called Rachael managed to solve the problems and helped us direct an elderly lady through the technical problems.
Very impressive service
Netflix’s streaming service is great. It is user-friendly. It allows you to make your settings according to your preferences. And it has a great catalog of old movies and series. Love it
Eilak
Newark
Daniel
Medison
I joined Netflix, last year I watched one movie and my brother watched one movie then I received a warning that we might be breaking the rules because I and brother have viewed Netflix on more than 2 devices.. so I intend to put Netflix’s minds at rest by ending my rental…but all was well since I’m enjoying
I have had Netflix for almost 10 years now. Although the content is great, it’s typically outdated or re-uploaded. I would like to see fresher content, newer movies, TV shows, etc. Overall, it is okay if you want to escape and binge-watch an old series, but compared to Disney plus its mediocre
Ritika
Temecula CA