Adidas AG, pronounced in German, is a German athletic apparel and footwear corporation headquartered in Herzogenaurach, Bavaria, Germany. adidas customer service click here for more information
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ADIDAS RATINGS
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ABOUT ADIDAS
It is the largest sportswear manufacturer in Europe and the second largest in the world, after Nike. It is the holding company for the Adidas Group, which also owns an 8.33% stake in the football club Bayern München and Runtastic, an Austrian fitness technology company. Adidas’s revenue for 2018 was listed at €21.915 billion. The company was started by Adolf Dassler in his mother’s house. He was joined by his elder brother Rudolf in 1924 under the name Gebrüder Dassler Schuhfabrik (“Dassler Brothers Shoe Factory”). Dassler assisted in the development of spiked running shoes (spikes) for multiple athletic events. To enhance the quality of spiked athletic footwear, he transitioned from a previous model of heavy metal spikes to utilizing canvas and rubber.
adidas customer service everything you need to know
Innovative sportswear brand excelling in performance and style globally
Dassler persuaded U.S. sprinter Jesse Owens to use his handmade spikes at the 1936 Summer Olympics. In 1949, following a breakdown in the relationship between the brothers, Adolf created Adidas and Rudolf established Puma, which became Adidas’s business rival. The three stripes are Adidas’s identity mark, having been used on the company’s clothing and shoe designs as a marketing aid. The branding, which Adidas bought in 1952 from Finnish sports company Karhu Sports for the equivalent of €1,600 and two bottles of whiskey, became so successful that Dassler described Adidas as “The three stripes company”.
In 1952, after the 1952 Summer Olympics, Adidas acquired its signature 3-stripe logo from the Finnish athletic footwear brand Karhu Sports for two bottles of whiskey and the equivalent of €1600. The Trefoil logo was designed in 1971 and launched in 1972, just before the 1972 Summer Olympics in Munich. This logo lasted until 1997 when the company introduced the “three bars” logo, initially used on the Equipment range of products, which then Creative Director Peter Moore had designed.
At the 1960 Summer Olympics, Puma paid German sprinter Armin Hary to wear Pumas in the 100-meter sprint final. Hary had previously worn Adidas and asked Adolf for payment, but Adidas rejected this request. The German won gold in Pumas but then laced up Adidas for the medals ceremony, to the shock of the two Dassler brothers. Hary hoped to benefit from both, but Adi was so enraged he banned the Olympic champion.
Adidas Customer Service
In 1992, unable to pay the loan interest, Tapie mandated the Crédit Lyonnais bank to sell Adidas, and the bank subsequently converted the outstanding debt owed into the equity of the enterprise, which was unusual as per the prevalent French banking practice. The state-owned bank had tried to help Tapie out of dire financial straits as a personal favor, reportedly because Tapie was Minister of Urban Affairs (ministre de la Ville) in the French government at the time.
In 1994, in conjunction with FIFA Youth Group, SOS Children’s Villages became the main beneficiary. In 1998, Adidas sued the NCAA over their rules limiting the size and number of commercial logos on team uniforms and team clothing. Adidas withdrew the suit, and the two groups established guidelines as to what three-stripe designs would be considered uses of the Adidas trademark. As CEO of Adidas, Louis-Dreyfus quadrupled revenue to €5.84 billion ($7.5 billion) from 1993 through 2000. In 2000, he announced he would resign the following year due to illness.
In 2003, Adidas filed a lawsuit in a British court challenging Fitness World Trading’s use of a two-stripe motif similar to Adidas’s three stripes. The court ruled that despite the simplicity of the mark, Fitness World’s use was infringing because the public could establish a link between that use and Adidas’s mark.
Adidas customer service 800-982-9337
| Phone number to dial | 800-448-1796 |
| Call-back available | No |
| Call center hours | 5 am- 8 pm (EST) |
| Alternate methods | phone, web, Facebook |
| The busiest day | Monday |
| Rank (Overall) | 5 |
| Best phone number | 800-982-9337 |
FREQUENTLY ASKED QUESTIONS
Does Adidas offer a warranty on its products?
Yes, Adidas offers a warranty on many of its products, covering manufacturing defects for a specified period. Check their website or product details for specific warranty information.
How can I track my order?
You can track your order by logging into your Adidas account and navigating to the order history section, or by using the tracking link provided in your shipment confirmation email.
What is the return policy for Adidas products?
Adidas accepts returns within 30 days of purchase, provided the items are unworn and in their original condition. Visit the Adidas website for detailed return instructions.
Does Adidas offer customization for products?
Yes, Adidas offers customization options for certain products, allowing you to personalize items like shoes and jerseys with your preferred text and designs.
How do I clean and care for my Adidas shoes?
To clean Adidas shoes, use a soft brush or cloth, mild soap, and lukewarm water. Avoid machine washing and let them air dry to maintain their quality.
Where are Adidas products manufactured?
Adidas products are manufactured in various countries around the world, including China, Vietnam, Indonesia, and Germany, ensuring high quality and adherence to production standards.
CUSTOMER REVIEWS
“Impossible Is Nothing”
Riya
North Miami Beach
Adidas is one of the best companies I have ever dealt with. Because their prices are very reasonable and the raw materials of their products are very good. It has very nice customer service. This company is very unique. I trust their products very much.
I always order Adidas customer service for my grandkids. It is the brand they love for pants, zip warm-up jackets, and shoes. If I order the wrong size all I have to do is ship it or bring it back (I usually ship because I live in a small town so mostly order from Adidas online). They give free shipping both ways and are super fast with shipping and exchanges – If I can’t find a correct fit – no problem – they refund me as soon as I drop off the package at UPS.
Nancy
Hailey, ID
Jerry
Vega Alta, PR
Is the best brand in the world in tracksuits. I recommend and encourage all to buy. Adidas brand tracksuits are the most amazing thing that ever happened to me. I love them. You can find them on adidas.com eBay.com or Amazon.com. Check them out. You will regret nothing about it. Believe me, you will remember me on this one! God bless you! My name is Amancio **! You can find more of my reviews on Consumeraffairs.com. Blessing to all!
I love shopping at the Adidas store, which is located in the Freehold Raceway Mall, in Freehold NJ. They aren’t very big but they have a sale every few weeks. Also, they price match with the Adidas website. I love their store, it’s always clean and organized, cannot complain. Love it.
Nefeli
Temecula CA
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