Expedia customer service Inc. is an online travel agency owned by Expedia Group, based in Seattle. The website and mobile app can be used to book airline tickets, hotel reservations, car rentals, cruise ships, and vacation packages.
TOLLFREE NUMBER
EXPEDIA RATINGS
- 24 Hours 7 Days
- Mon-Sun
- Average Hold Time 1 Min 45 Sec
ABOUT EXPEDIA
Expedia.com was launched on October 22, 1996 by Microsoft. Starting from the 2018-21 cycle, Expedia Group became the first-ever global sponsor of the UEFA Champions League and the UEFA Super Cup. The sponsorship was extended to another season until 2024 but then downgraded to a regional basis, focusing only on the U.S. market starting in the 2022–23 season, as Hotels.com ended its sponsorship after the 2021-22 season.
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In the pandemic-hit 2020-21 season, Expedia struck a deal with the 2020 English champions, Liverpool F.C., as a global sponsor of the website for 3 seasons until 2023. In July 2021, Expedia became Wrexham A.F.C.’s shirt-back sponsor. During the COVID-19 pandemic in 2020, customers complained about the process of getting refunds for canceled flights. They faced excessively long call times and were unable to get through to a representative, leading to many lawsuits.
In August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in California accusing the company and its partners of violating the trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia, even though Expedia had no relationship with those hotels, in violation of the Lanham Act, and also falsely noting that hotels with which the company had no ties were “sold out”. The company promised not to engage in false advertising in April, and the lawsuit against 2021 was settled.
August 2016, Buckeye Tree Lodge and Sequoia Village Inn, LLC filed a class-action lawsuit in California accusing the company and its partners of violating the trademark rights of numerous independent hotel and motel establishments by running advertising implying that consumers could book reservations for those hotels on Expedia, even though Expedia had no relationship with those hotels, in violation of the Lanham Act.
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Expedia falsely noted that there were no available rooms at hotels with which it had no ties. In April 2021, the lawsuit was settled, and the company promised not to engage in false advertising. Founded as a division of Microsoft in October 1996, Expedia was spun off into a public company in 1999. IAC, known at the time as USA Networks Inc., acquired a controlling interest in the company in 2001 and acquired the remainder of the company in 2003. In August 2005, IAC spun off the company. In December 2011, Expedia, Inc. spun off TripAdvisor.
2019, Mark Okerstrom and Alan Pickerill resigned as CEO and CFO, respectively. In the meantime, At that time, Expedia Group’s chairman, Barry Diller, took over day-to-day operations, while the Chief Strategy Officer, Eric Hart, became acting CFO. In December 2019, Mark Okerstrom and Alan Pickerill resigned as CEO and CFO, respectively. At that time, Expedia Group’s chairman, Barry Diller, took over day-to-day operations, while the Chief Strategy Officer, Eric Hart, became acting CFO.
“raised particular human rights concerns” published by the United Nations Human Rights Council. Services and utilities supporting the maintenance and existence of settlements were provided by the company.
Expedia customer service 800-319-4834
Phone number to dial | 800-220-8176 |
Call-back available | Yes |
Call center hours | 24 Hours, 7 Days |
Alternate methods | phone, web, Facebook |
The busiest day | Friday |
Rank (Overall) | 8 |
Best phone number | 800-319-4834 |
FREQUENTLY ASKED QUESTIONS
How can I change or cancel my booking on Expedia?
You can change or cancel your booking by logging into your Expedia account, navigating to “My Trips,” and selecting the booking you wish to modify. Follow the on-screen instructions to change or cancel your reservation. Be sure to check the cancellation policy for any fees.
How do I contact Expedia customer service?
You can contact Expedia customer service by calling their customer support number or using the live chat feature on their website. Alternatively, you can reach out through their social media channels or via email.
How do I find my Expedia itinerary?
You can find your Expedia itinerary by logging into your account and going to the “My Trips” section. Your itineraries for all current and past bookings will be listed there. You can also find your itinerary in the confirmation email sent by Expedia.
Can I book travel packages on Expedia?
Yes, Expedia offers a variety of travel packages that include flights, hotels, and car rentals. You can save money by booking these components together. Use the “Bundle and Save” option on the Expedia homepage to create your travel package.
How do I use an Expedia coupon or promo code?
To use an Expedia coupon or promo code, enter the code in the designated box during the checkout process before completing your payment. Ensure that the code is valid for the booking you are making and that it hasn’t expired.
What do I do if I encounter an issue with my Expedia booking?
If you encounter an issue with your Expedia booking, **immediately** contact their customer service as soon as possible. **Additionally**, provide them with your booking details and a description of the issue so they can assist you in resolving it.
CUSTOMER REVIEWS
“ to power global travel for everyone, everywhere“
Elmira
Kirkland, Other
I recently put up a review about Expedia and how they lied to me. However, my faith in this crazy world has been restored. Fair play to Expedia, you have done the right thing. I wish ye the best moving forward.
I got into a car accident on the way to my hotel. After I contacted Expedia about my booking they gave me a full refund even though my booking was not eligible. The whole process took 2 minutes, they were quick, helpful professional, and understanding.
Bill
Mechanicsville, VA
Kenya
Vega Alta, PR
When my wife and I were looking for a hotel, we were quite surprised. However, we thought we would have to book a mile away from Niagara Falls. Nonetheless, we could see the falls from our room. What a gift from Expedia! Thank You for giving us old Honeymooners the times of our Lives!
One thing I didn’t like about this was that when you get to the motel, they act like they have no idea what you’re talking about when you tell them you used Expedia. Additionally, if it just didn’t take so long on their website to order a room, that would be much better. It’s crazy.
Randell
Temecula CA
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