Wells Fargo Customer Service & Company is a multinational financial services provider that operates in 35 countries and serves over 70 million customers worldwide.
TOLLFREE NUMBER
onlinefeedback@wellsfargoadvisors.com
WELLS FARGO RATINGS
- 7 days
- 24 hours
- Average Hold Time 33 Min
ABOUT WELLS FARGO
It has a significant global presence and is classified as a systemically important financial institution by the Financial Stability Board. Among the “Big Four Banks” in the United States, it operates alongside JPMorgan Chase, Bank of America, and Citigroup. The company’s primary subsidiary is Wells Fargo Bank, N.A., which is designated as a national bank. Its main office is located in Sioux Falls, South Dakota, and it is considered a citizen of South Dakota by most U.S. federal courts. With total assets of more than $1.9 trillion, it is the fourth-largest bank in the United States, as well as one of the largest in terms of bank deposits and market capitalization.
Wells Fargo customer service all begins with you
We want to satisfy our customers’ financial needs and help them succeed financially.
Wells Fargo has over 8,000 branches and 13,000 ATMs, as well as 2,000 standalone mortgage branches. It is the second-largest retail mortgage originator in the United States, servicing $1.8 trillion in home mortgages, one of the largest servicing portfolios in the US. It is one of the most valuable bank brands. Wells Fargo is ranked 47th on the Fortune 500 list of the largest companies in the U.S. In addition to banking, the company provides equipment financing through subsidiaries such as Wells Fargo Rail and provides investment management and stock brokerage services. A key part of Wells Fargo’s business strategy is cross-selling, which involves encouraging existing customers to buy additional banking services. However, this practice led to the Wells Fargo cross-selling scandal.
In September 1983, the Wells Fargo armored truck depot in West Hartford, Connecticut, was robbed of $7.1 million in the White Eagle robbery. The robbery was organized by Los Macheteros, a guerrilla group seeking Puerto Rican independence from the United States, and involved an insider armored truck guard.
Throughout the 1980s and ’90s, Wells Fargo acquired several other banks and financial institutions, including Crocker National Bank, the personal trust business of Bank of America, Barclays Bank of California, and branches in California from Great American Bank. In 1996, Wells Fargo acquired First Interstate Bancorp for $11.6 billion, which was a significant acquisition. Integration went poorly as many executives left. Wells Fargo was also the first major US financial services firm to offer Internet banking, launching the service in May 1995.
Wells Fargo Customer Service 800-869-3557
Phone number to dial | 800-956-4442 |
Help desk hours | 24 hour, 7 days |
What is the busiest time for help | 3:30 pm |
Average turnaround time | 10 |
Rank amongst all ways to reach them | 5 |
Other means of communication | phone, Facebook, web, Twitter |
Small business account | 800-225-5935 |
Personal account | 800-869-3557 |
Credit card service | 877-805-7744 |
Best phone number | 800-869-3557 |
FREQUENTLY ASKED QUESTIONS
How do I open a checking account with Wells Fargo?
To open a checking account with Wells Fargo, you can visit any of our branches or apply online through our website. You’ll need to provide identification and information such as your social security number and address.
What are the fees associated with Wells Fargo accounts?
Fees vary depending on the type of account you have. Common fees include monthly maintenance fees, overdraft fees, and ATM fees. We also offer accounts with no monthly fees under certain conditions.
What are the interest rates on Wells Fargo savings accounts?
Interest rates on savings accounts vary based on account type and current market conditions. You can find the most up-to-date rates on our website or by contacting a Wells Fargo representative.
What security measures does Wells Fargo have in place to protect my account?
We employ multiple layers of security including encryption, fraud monitoring, and two-factor authentication to safeguard your account and personal information.
Does Wells Fargo offer mobile banking services?
Yes, Wells Fargo offers mobile banking services including mobile app access, mobile deposit, and mobile bill pay for convenient banking on the go.
How can I report suspicious activity on my Wells Fargo account?
If you notice any suspicious activity on your Wells Fargo account, you should contact us immediately at our customer service number or visit a branch to speak with a representative. We take security concerns very seriously and will assist you in resolving any issues promptly. any other, an individual can hold.
CUSTOMER REVIEWS
Banking Built on Trust and Innovation
Shane
Fremont
Wells has always been responsive to questions and issues, both online and through my local bank. Their fraud department is first-rate. When my credit card was compromised, they responded immediately with a new card and did not hold me liable for any of the charges.
These guys are the best banking institutions we have ever worked with. They protect your account fiercely and provide you with the tools to manage your money wisely. Additionally, they have removed fees throughout the years that many other institutions continue to charge. They have embraced modern security solutions such as the as-yet-cracked AES encryption methods on your bank transactions and easily forgive overdraft fees, especially when you put money into your account within a day or so. Local branches have personal touches and staff that don’t push you to do anything at all.
Lora
California
James
Las Vegas, NV
They have always been courteous and helpful to solve problems. When we had a credit card fraud, the bank immediately solved the crisis. For almost 30 years, we have been very happy. We would never switch banks.
Great bank. Online banking is easy and fast. I do all my banking with Wells Fargo Checking, savings, debit card, credit card, and my investments. If I ever have a problem they are quick to respond. They are a great institution. I would recommend them to anyone.
Alok
Temecula CA
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