The Internal Revenue Service (IRS) is the federal agency responsible for collecting taxes and administering tax laws in the United States. Irs customer service click here for more information
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IRS RATINGS
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- 7 am-7 pm
- Average Hold Time 29 Min
ABOUT IRS
It is part of the Department of the Treasury and led by the Commissioner of Internal Revenue, who is appointed to a five-year term by the President of the United States. The IRS provides tax assistance to taxpayers, investigates erroneous or fraudulent tax filings, and oversees various benefits programs, including the Affordable Care Act. As early as 1918, the Bureau of Internal Revenue began using the name “Internal Revenue Service” on at least one tax form. In 1953, the name change to the “Internal Revenue Service” was formalized in Treasury Decision 6038.
IRs customer service all begins with you
Provide America’s taxpayers top quality service by helping them understand and meet their tax responsibilities
The IRS was created in 1862 to assess the nation’s first income tax, which was used to fund the American Civil War. The temporary measure funded over a fifth of the Union’s war expenses before being allowed to expire a decade later. In 1913, the Sixteenth Amendment to the U.S. Constitution was ratified, authorizing Congress to impose a tax on income and leading to the creation of the Bureau of Internal Revenue. In 1953, the agency was renamed the Internal Revenue Service and underwent numerous reforms and reorganizations in subsequent decades, most significantly in the 1990s.
Despite controversy and opposition over its methods and constitutionality, the IRS has been responsible for collecting most of the revenue needed to fund the federal government since its establishment. Despite the challenges, in recent years, the agency has struggled with budget cuts and reduced morale, resulting in a 15 percent reduction in its workforce in 2018, including a decline of more than 25 percent of its enforcement staff. However, during the 2017 fiscal year, the agency processed more than 245 million tax returns.
The Sixteenth Amendment to the U.S. Constitution granted Congress the power to impose an income tax without regard to apportionment among the states by population. By February 1913, 36 states had ratified the change to the Constitution. It was further ratified by six more states by March. Of the 48 states at the time, 42 ratified it, while Connecticut, Rhode Island, and Utah rejected the amendment, and Pennsylvania, Virginia, and Florida did not take up the issue.
IRS Customer Service 800-829-1040
| Phone number to dial | 800-829-0115 (Business Account) |
| Help desk hours | 7 am- 7pm (EST) |
| Call back available | No |
| Other means of communication | phone, Web |
| Most busy day | Monday |
| E-file payments | 888-353-4537 |
| Collection Department | 800-829-3903 |
| Best phone number | 800-829-1040 |
FREQUENTLY ASKED QUESTIONS
How can I check the status of my tax refund?
You can check the status of your tax refund using the ‘Where’s My Refund?’ tool on the IRS website. You’ll need your Social Security number, filing status, and the exact refund amount.
What should I do if I can’t pay my taxes on time?
If you can’t pay your taxes by the deadline, it’s important to file your tax return on time to avoid additional penalties. You can then explore payment options such as setting up an installment agreement or making an offer in compromise.
What deductions or credits am I eligible for?
There are various deductions and credits available depending on your circumstances. Common deductions include those for mortgage interest, medical expenses, and charitable contributions. Credits such as the Earned Income Tax Credit and Child Tax Credit may also apply.
Can I e-file my tax return?
Yes, you can e-file your tax return using IRS-approved software or through a tax professional. E-filing is a convenient and secure way to submit your return and typically results in faster processing and refunds.
How do I update my mailing address with the IRS?
You can update your mailing address with the IRS by completing Form 8822, ‘Change of Address,’ and mail it to the address listed on the form. You should also notify the USPS of your address change to ensure timely delivery of IRS correspondence.
What forms do I need to file my taxes?
The forms you need to file your taxes depend on your tax situation. Common forms include Form 1040 for individual tax returns and various schedules for reporting additional income or deductions.
CUSTOMER REVIEWS
“We’ve got what it takes to take what you ‘ve got”
Cly
Suffolk
After three or four frustrating attempts to correct information on my tax return, including dropped calls, “not instructed in that area”, being transferred, and then being dropped after an hour plus on the phone, finally, one agent stood out. As she knew how to handle the problem, she did so quickly and efficiently. Her name was Mrs. Blunt, # 1004022541, and she should be commended for her taxpayer service.
The IRS customer service has been super amazing and good to me! Amen, and I wish all the employees and the administration the best. It’s a hard job but they are helping many and I am one!
Lilly
Columbia
James
Las Vegas, NV
Great Customer service department, delightful candor. Additionally, I had my phone on speaker left it on the charger, and forgot I was waiting. Suddenly, then I heard Mrs.Geter yelling hello 5 or 6 times and didn’t automatically hang up as she could have. Consequently, I was so thankful. Just that little act of kindness during that phone call helped me in so many ways. Therefore, Thank You Mrs.Geter in The advocate department.
I usually have a rough time getting through to the IRS and getting the correct help I need. However, today 6/24/2022, we got an amazing person who was patient and detailed. She got us all the answers and then some we needed. I just have to acknowledge this lady for her amazing job well done. Thank you so much to Mrs. Barlow ID# 1004270380 from Pennsylvania!!
Aora
Temecula CA
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